This Privacy Policy explains how shop.camuk.net (“the Site”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.
We are committed to protecting your privacy and handling your data lawfully, fairly, and transparently.
Who We Are
Website: shop.camuk.net
Operator: Cameroonians in the UK CIC
Email: support@camuk.net
Registered country: United Kingdom
For data protection purposes, we are the data controller.
What Personal Data We Collect
When you use our Site, we may collect the following information.
Device and Usage Data
This helps the website work properly and helps us understand how visitors use the Site.
This may include your browser type, IP address, time zone, device information, pages viewed, and how you interact with the Site.
This data is collected automatically using cookies, server logs, and similar technologies.
Order and Account Information
When you place an order or create an account, we collect information needed to process your purchase and deliver your order.
This may include your name, billing address, shipping address, email address, phone number, and payment details. Payment information is processed securely by our payment providers and is not stored directly on our servers.
Customer Support Information
If you contact us, we collect the information you provide so we can respond and resolve your request.
How We Use Your Data
We use your personal data to:
- Process and deliver orders
- Take payments and prevent fraud
- Communicate with you about orders or enquiries
- Provide customer support
- Improve the Site and user experience
- Send updates or marketing messages if you have opted in
- We only use your data where we have a lawful reason to do so.
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Performance of a contract when processing orders
Consent for marketing and non-essential cookies
Legal obligation where required by law
Legitimate interests to operate and improve our services, where this does not override your rights
Sharing Your Data
We only share your personal data where necessary.
This includes:
Payment providers to process transactions
Delivery partners to ship your orders
Website hosting and technical service providers
Legal or regulatory authorities when required
All third parties are required to keep your data secure and use it only for the agreed purpose.
International Transfers
Some of our service providers may process data outside the UK.
Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.
Cookies
We use cookies to make the Site work properly and to improve your experience.
Cookies may be:
Essential for site functionality
Used for analytics and performance
Used for marketing, where consent is given
You can manage or disable cookies through your browser settings. Blocking cookies may affect how the Site functions.
Data Retention
We keep personal data only for as long as necessary.
Order and transaction data is retained to meet legal, tax, and accounting requirements.
You can request deletion of your data where legally permitted.
Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at support@camuk.net.
Marketing Communications
You will only receive marketing emails if you have opted in.
You can unsubscribe at any time using the link in our emails or by contacting us.
Children’s Data
Our Site is not intended for children under 16, and we do not knowingly collect their data.
Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes.
The latest version will always be available on this page.
Complaints
If you are unhappy with how we handle your data, please contact us first.
You also have the right to complain to the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk